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Napalai Hotel Udon Thani, Udon Thani

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From36US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani, Udon Thani, Thailand, 41000

Napalai Hotel, part of the Pracharak Unique Collection, is located in Udon Thani, Thailand, just 2.5 miles from the airport. This hotel features modern amenities, lush gardens, and a blend of comfort and style. Notably, the hotel boasts an outdoor swimming pool and a full-service fitness center. It also provides convenient access to local attractions and shopping destinations.

Location

Napalai Hotel is strategically located within 2.5 miles of Central Plaza Shopping Mall and other attractions like Nong Prajak Park. Guests can rely on complimentary shuttle service to and from the airport. The location provides easy access to local cultural sites and parks, enhancing the overall experience.

Rooms

All guest rooms are air-conditioned and equipped with flat-screen TVs featuring cable channels. Each room includes a fridge, kettle, and a private bathroom with complimentary toiletries. Some units offer city views, and certain suites feature deep soaking bathtubs. Free wireless internet and bottled water are provided for added convenience.

Eat & Drink

Le Ciel Restaurant serves a daily breakfast buffet alongside an à la carte lunch menu offering international dishes. Guests can enjoy garden views while dining and experience authentic Thai cuisine. A bar and shared lounge area are available for casual refreshments.

Leisure & Business

The hotel features leisure options such as an outdoor pool, fitness center, and a nightclub. Business travelers have access to a business center and meeting rooms. Additional services include wedding facilities, conference space, and dry cleaning/laundry services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Deluxe King Suite
Max:
2 persons
64 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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Family Suite
Max:
2 persons
96 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Udon Thani 1.1 mi
Airports
Udon Thani (UTH) 3.7 mi
Train
Udon Thani Railway Station 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Night club
  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani, Udon Thani, Thailand, 41000
Map view
572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani, Udon Thani, Thailand, 41000
Nearby
Institute of Physical Education Udon Thani Stadium
800 ft
Restaurants
TJ's Restaurant
1800 ft
337 Moo 5 NongSamRong Road Ban Luem

Reviews and Ratings

Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
friendly staff
convenient location
dirty rooms
poor dining experience
5.0/10
Guest rating
Rooms
5.0
Location
5.7
Service
6.5
Dining
5.0
Guest reviews
5.0/10
based on 15 reviews
7.5
7.5/10 based on 170 reviews
Reginald
United Kingdom, May  2024
5.0/10

The hotel fell short of what I expected. The rooms were not up to a 4-star standard as they were dirty from floor to ceiling, and the bathroom had a horrible smell that made my wife almost vomit. The breakfast was limited to Thai options only, with cold eggs that tasted stale like week-old bread. However, the staff at the front desk were quite nice despite being a bit distant. The location was convenient for my conference meeting, but it reminded me of a 1970s transport cafe. The dining experience was disappointing as the breakfast wasn't suitable for everyone. Overall, the facilities didn't meet the expected standards, with problems like the swimming pool being closed in the morning.

Rooms
5.0
The rooms were dirty and had a horrible smell coming from the bathroom.
Service
7.0
The front desk staff were nice but a bit distant.
Location
5.0
The location was convenient for my conference meeting but had a dated feel.
Dining
5.0
The breakfast options were limited and not suitable for everyone.
Facilities
5.0
The facilities, including the swimming pool, didn't meet expectations.
Robert
United Kingdom, April  2024
5.0/10

The hotel was not up to standards. The rooms were dirty and had a horrible smell, especially the bathroom. The breakfast was limited, and the pool had issues in the morning. However, the service at reception was good and the location was convenient for my conference.

Rooms
5.0
The rooms were dirty from floor to ceiling with a horrible smell.
Service
7.0
The service at reception was attentive and polite, especially at 1 a.m.
Location
6.0
The location was convenient for my conference.
Dining
5.0
The dining options were limited and not suitable for my taste.
Facilities
5.0
The pool had issues in the morning, affecting the experience.
Alexander
United Kingdom, March  2024
7.2/10

The hotel has spacious rooms with a nice bathroom and good size bed. The lifts are efficient despite the rooms showing their age. I found the atmosphere from floor to ceiling very old, dark, and dismal, though.

Rooms
7.0
The rooms are spacious with a nice bathroom and a good size bed.
Service
8.0
The front desk staff was very pleasant and efficient despite lacking some friendliness during check-in.
Location
7.0
The hotel is close to the airport, which was convenient for my conference meeting.
Dining
7.0
The dining experience was satisfactory with a choice of Thai or Western cuisine.
Facilities
7.0
The hotel provides standard facilities for a comfortable stay.
William
United Kingdom, March  2024
6.8/10

The hotel had a convenient location close to the airport, which was great for pass-through travelers. The rooms were fairly clean and comfortable, but not up to the standards of a 4-star hotel. The service was friendly and helpful, especially with the duty manager and front desk staff. The dining options were limited, and there were issues with the lounge and room smell. Overall, the hotel offered average value for money.

Rooms
7.0
The rooms were fairly clean and comfortable, with a small issue of a gecko on the wall.
Service
8.0
The service was friendly and helpful, with pleasant staff members.
Location
8.0
The location was close to the airport, convenient for pass-through travelers.
Dining
5.0
The dining options were limited, with issues in the lounge and room smell concerns.
Facilities
6.0
The hotel had basic facilities with some room for improvement.
Rebecca
United Kingdom, January  2024
5.0/10

The hotel room we stayed in had all new equipment, but unfortunately, it was dirty from floor to ceiling with a horrible smell coming from the bathroom that almost made my wife vomit. The water from the shower also had a dirty smell, and the WiFi didn't work at all. The breakfast was catered for Thais only, leaving me with limited options like cold eggs that tasted like stale bread. The pool was closed in the morning due to late hotel staff. The overall look of the room was tired, with torn-out wallpaper.

Rooms
5.0
The room was in poor condition with cleanliness issues and a bad smell.
Service
7.0
Despite language barriers, the staff were nice, courteous, and friendly.
Location
6.0
The location was convenient as it was close to where my conference meeting was held.
Dining
5.0
The dining experience was disappointing with limited options and poor service.
Facilities
5.0
The facilities seemed old and not well-maintained.
friendly staff
dirty rooms
Gerald
United States of America, January  2024
6.4/10

I found the hotel to be a mixed experience. The rooms were spacious with a nice bathroom and a huge bed, but some areas were showing their age although the efficient lifts made up for it. The service was pleasant, especially at reception with the English-speaking and polite staff. However, the dining options left much to be desired with limited choices and some issues with the room service. The location was convenient for pass-through travelers near the airport, but the ambiance didn't quite hit the mark compared to other hotels in the area.

Rooms
8.0
The rooms were spacious, had a nice bathroom, and featured a good size bed.
Service
7.0
The service, especially at reception, was very pleasant with English-speaking and polite staff.
Location
6.0
The location was convenient for pass-through travelers near the airport, but it fell short in ambiance compared to other hotels in the area.
Dining
5.0
The dining experience had limited options and some issues with the room service.
Facilities
6.0
The facilities were average, nothing outstanding to note.
spacious rooms
limited dining
Don
United States of America, January  2024
5.6/10

Although the hotel's location was convenient for my conference meeting, it reminded me of a British Rail transport cafe from the 1970s. The service was speedy and friendly, particularly from the front desk staff, but the dining experience fell short with non-existing service and poor-quality air conditioning. The price per night was around 1000thb, offering pass-through travelers an option for their stay.

Rooms
5.0
The rooms had no carpet or flooring cover, just cement/concrete, which seemed a bit unsafe with heavy rain causing leaking from the roof throughout the night. However, it was manageable for a short stay of two days.
Service
8.0
The service at the hotel was friendly and efficient. I even called at 1 a.m. to confirm my room rate, and the staff was very pleasant.
Location
6.0
The hotel's location was suitable as it was close to where my conference meeting was held, although it felt dated compared to other hotels in the area.
Dining
5.0
The dining experience was subpar, with cold, poor-quality food and inefficient air conditioning. The price for what was offered did not seem justified.
Facilities
6.0
The facilities were average, but the dining area and room amenities could use improvement to provide a more enjoyable stay.
Herbert
United Kingdom, December  2023
5.0/10

The hotel rooms were dirty, with a horrible smell in the bathroom that almost made my wife sick. The WiFi didn't work at all, and the breakfast options were limited to just eggs that tasted stale. The pool area was closed in the morning due to staff tardiness.

Rooms
5.0
The rooms were dirty with a strong smell in the bathroom.
Service
5.0
The check-in staff were quite reluctant and not very friendly.
Location
6.0
The hotel is close to where my conference was held.
Dining
5.0
Limited breakfast options for non-Thai guests.
Facilities
5.0
Pool closed in the morning due to hotel staff lateness.
Betty
United Kingdom, December  2023
7.2/10

I found the hotel to have spacious rooms and a nice location close to where my conference meeting was held. Despite some issues with a leaking roof, the stay was decent overall with friendly staff.

Rooms
7.0
The rooms were spacious and nice.
Service
8.0
The staff was friendly and willing to help despite language barriers.
Location
8.0
The hotel's location was convenient and close to where my conference meeting was held.
Dining
6.0
Due to limited guest stay in, the dining options were not the best.
Facilities
7.0
The facilities were adequate for a short stay.
Convenient Location
Leaking Roof
Roger
United States of America, October  2023
5.0/10

The hotel didn't meet my expectations as a 4-star establishment. The rooms were dirty from floor to ceiling, with a horrible smell coming from the bathroom that almost made my wife vomit. The water from the shower was dirty, and the Wi-Fi didn't work at all. Breakfast was limited to Thai dishes, with cold eggs that tasted like stale bread. The pool was even closed in the morning due to tardiness from a hotel staff member. On the positive side, the efficient lifts made up for the dated room conditions, which lacked any proper flooring other than cement or concrete.

Rooms
5.0
Cleanliness and maintenance were major issues in the rooms.
Service
5.0
Although they were attentive at times, overall service was not up to standard.
Location
5.0
The location was convenient for my conference meeting, but it felt outdated and lacked appeal.
Dining
5.0
The dining experience was disappointing with limited options and poor quality food.
Facilities
5.0
The facilities were not well-maintained, and the pool closure added to the negative experience.
Ryan
United Kingdom, October  2023
5.0/10

The hotel had dirty rooms from floor to ceiling, with a horrible smell coming from the bathroom that almost made my wife vomit. The water from the shower smelled dirty, and the wifi didn't work at all. The breakfast was limited to Thai options, with only cold eggs that tasted like stale bread. The pool was closed in the morning due to tardiness from hotel staff, not a great experience.

Rooms
5.0
The rooms were dirty and had a terrible smell, but they were quite spacious.
Service
5.0
The service was lacking friendliness during check-in, but it was acceptable overall.
Location
5.0
The hotel is conveniently close to where my conference was held, but it reminded me of a dated British Rail transport cafe.
Dining
5.0
The dining options were limited to Thai cuisine, which was not suitable for me.
Facilities
5.0
The facilities were average, with no standout features.
Spacious rooms
Dirty rooms
Wally
United States of America, September  2023
6.6/10

My stay at this hotel had its ups and downs. The rooms were spacious and clean overall, but there was a strong unpleasant smell coming from the bathroom that almost made my wife sick. The breakfast only had limited options suitable for Thai guests, and the Wi-Fi was a complete letdown. On the positive side, the pool area was nice and big.

Rooms
7.0
The rooms, apart from a small gecko on the wall, were spacious and clean.
Service
8.0
The staff were attentive and the service was efficient.
Location
6.0
The location was convenient for my conference meeting, but it felt a bit outdated compared to better hotels in the area.
Dining
5.0
The breakfast options were very limited and not suitable for my taste.
Facilities
7.0
The facilities, like the efficient lifts, are showing their age but are still functioning.
Charles
United Kingdom, July  2023
5.0/10

The hotel rooms were dirty from floor to ceiling, with a horrible smell coming from the bathroom that almost made my wife vomit. The water from the shower actually had a dirty smell, and the WiFi didn't work at all. The breakfast options were limited to Thai dishes only, with cold eggs that tasted like stale bread. However, the rooms were spacious with a nice bathroom and a good-sized bed; the room size was impressive for the price paid. The morning pool closure due to staff lateness was inconvenient, and the safety seemed questionable with leaks from the roof during heavy rain, though I only stayed for two days which wasn't a big issue.

Rooms
7.0
Spacious rooms with a nice bathroom and a good-sized bed that offered good value for the price paid.
Service
5.0
The service was absolutely hopeless with no hospitality attitude, despite being courteous and friendly;
Location
6.0
The hotel's location was near where my conference meeting was held, convenient for pass-through travelers, and close to the airport.
Dining
5.0
The dining experience was disappointing with limited food options at breakfast, and poor quality air conditioning in the dining area; however, the dining was included in the room rate with a choice of Thai or Western dishes.
Facilities
5.0
The lounge entertainment and room facilities were closed, the room had a smell of damp paper, and the bed was broken, which impacted the overall stay; the facilities were not up to standard.
spacious rooms
dirty rooms
Andrew
United Kingdom, June  2023
5.0/10

The hotel could not be ranked as a 4-star establishment due to cleanliness issues from floor to ceiling, including a horrible smell emanating from the bathroom that almost made my wife vomit. The Wi-Fi didn't work, and breakfast was limited to Thai dishes, with only cold eggs that tasted like stale bread. Furthermore, the pool was closed in the morning due to staff lateness, overall not very satisfactory for the price of Bt1200.

Rooms
5.0
Cleanliness concerns from floor to ceiling and an unpleasant smell from the bathroom. The room did not meet the expected comfort standards.
Service
7.0
The reception staff were courteous, friendly, and English-speaking, providing fast and efficient service.
Location
5.0
The hotel's proximity to where my conference was held was convenient, but it gave the feel of a British Rail transport cafe from the 1970s. The price close to 1000 THB per night was not justified.
Dining
5.0
Breakfast options were limited to Thai dishes only, and there were issues with the pool being closed in the morning due to staff lateness.
Facilities
5.0
Limited guest stay, closed lounge, unpleasant room smell, and a broken bed detracted from the overall experience.
Joe
United States of America, June  2023
5.0/10

The hotel has spacious rooms but needs significant improvements in cleanliness. The horrible smell from the bathroom was intolerable, making my wife feel nauseous. Although the room size was good, the overall cleanliness and maintenance were lacking. The breakfast options were limited, and Wi-Fi didn't work properly. The pool closure inconvenience in the morning due to staff tardiness was disappointing.

Rooms
5.0
The rooms were dirty from floor to ceiling with a horrible smell from the bathroom which was nearly vomit-inducing for my wife. However, the room size was good.
Service
5.0
The staff were absolutely hopeless, lacking a hospitality attitude. Despite some language barriers, they tried to be helpful. Room service and other services were satisfactory.
Location
5.0
The hotel's location was convenient for my conference meeting. However, compared to better hotels in the area, it fell short. It reminded me of an outdated British Rail transport cafe.
Dining
5.0
The dining experience was subpar with limited options not suitable for my taste. The quality was poor, the air conditioning was ineffective, and the service was lacking.
Facilities
5.0
The facilities were in need of significant improvement, particularly in terms of cleanliness and maintenance. The pool closure in the morning was inconvenient.
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Rooms and Guests2 Guests, 1 Room